The most complete support on the market
NORRIQ CARE has been created to comfort our customers. We are committed to turning our customer relationship into a true partnership. This way, NORRIQ can optimally support its customers in the growth of their organization.
Training new employees? Reorient existing employees?
With the help of the NORRIQ CARE team this is possible. For example, B-Close wanted to implement an internal reorganization with the result that some employees had to perform other tasks. And for other tasks, new employees had to be found due to the growth of the company.
The NORRIQ CARE team has assisted this transition within B-Close. Our CARE consultant was introduced to the existing processes and manuals. With the instructions from B-Close, our CARE consultant has rewritten the manuals. Based on these new versions of the manuals, B-Close can explain the new tasks to the existing employees. The new employees who come to support the growth of the company can get used to this faster through these manuals.
Intercept additional internal workload temporarily?
One of our large international customers, Easyfairs International, had decided to merge manny of their small companies into large companies. That meant a lot of administrative work, especially for accounting. Convert open balances for customers and suppliers, convert balances and master data, to name just a few. Work that came on top of the daily activities and the conclusion was: This requires extra resources to support this work.
An ideal job for the NORRIQ CARE team!
Instead of approaching an interim office, Easyfairs International came to NORRIQ and the CARE consultants were called in. They support the people of accounting to carry this extra workload.
Want to keep your automatic processes up and running?
- Do you want to be sure that your batch invoicing run completely at night?
- Do you want to be sure that your server's memory is always more than sufficient to avoid problems?
- Do you want to be sure that your exchange rates are updated every week so that you do not have to do this manually yourself?
- Do you want to be sure that your EDI messages have been sent successfully?
Our CARE team is ready for you! They will guide you in this and set up the necessary monitoring to resolve your concerns and to ensure that you do not have to check it manually every time.
Are you faced with a similar problem as the examples above?
Feel free to contact the CARE team and we are happy to help you further!