Business efficiency with AI & Automation
Apply AI to major projects and minor tasks
Automate business processes with AI and Power Platform
How do you apply AI in your business? Today, you and your employees may already be using a variety of AI tools. What you need to be aware of is how AI is used in your organization.
Is it safe? Are you using it in a secure environment? Are you using AI properly to help solve or speed up tedious tasks? Or are just using it to create funny images and translate simple text pieces?
NORRIQ offers custom AI models and advisory tailored to your needs.
Microsoft Power Platform provides enhanced business insights, process automation, and integration of your digital solutions. From data visualization and dashboards in Power BI to automated workflows with Power Automate, enabling intelligent processes that replace manual tasks and minimize errors.
Power Apps represent another key element, allowing you to create purpose-specific applications that deliver tailored solutions with precisely the features you need. Additionally, you can leverage intelligent chatbots to efficiently handle customer inquiries.
Where can you apply AI?
Industries already rich in data see quicker ROI from AI. Sectors where customer demands are high (e.g., retail, healthcare) have more pressure to adopt AI-driven improvements. However, less regulated industries can implement AI faster.
What is next?
- Identify your pain points and goals through discovery sessions.
- Find examples of how AI has transformed similar businesses or industries.
- Start small, impactful AI initiatives before scaling up.
- Investigate how AI tools can seamlessly integrate with existing systems.
- Get support for AI model tuning, performance monitoring, and updates.
AI is here to stay, and it contains great potential. Start digging into it.
Microsoft Copilot - AI for Microsoft Office & Dynamics
Microsoft CoPilot for Office redefines productivity by integrating AI into your favorite Office applications, while Microsoft CoPilot for Dynamics brings AI-driven intelligence to your business processes.
Key Features in Office:
- Smart Writing Assistance: CoPilot helps you craft polished documents with advanced grammar and style suggestions. It can even generate content based on your prompts, saving you time and effort.
- Data Insights in Excel: CoPilot analyzes your data, provides insights, and suggests charts or pivot tables to visualize your information effectively. Complex data analysis becomes straightforward and accessible.
- Presentation Enhancements: In PowerPoint, CoPilot can suggest design improvements, generate slide content, and even create entire presentations based on your input.
- Email Management in Outlook: CoPilot helps prioritize your emails, drafts responses, and suggests follow-up actions, ensuring you stay on top of your communications.
- Meeting Summaries in Teams: CoPilot can provide summaries of meetings, highlight key points, and even suggest next steps, making collaboration more efficient.
Key Features in Dynamics:
- Customer Insights: CoPilot analyzes customer data to provide actionable insights, helping you understand your customers better and personalize your interactions.
- Sales Assistance: CoPilot suggests next best actions, helps with lead scoring, and provides sales forecasts, empowering your sales team to close deals more effectively.
- Service Optimization: In customer service, CoPilot can suggest responses, automate case resolution, and provide insights into service trends, improving overall service quality.
- Financial Intelligence: CoPilot assists with financial planning and analysis, providing forecasts, budgeting assistance, and identifying financial risks and opportunities.
- Operational Efficiency: CoPilot helps optimize supply chain operations by analyzing data and suggesting improvements, ensuring smoother and more efficient processes.
AI exists in all the tools and services you need ...
Financial Services
- Risk Assessment: AI can evaluate creditworthiness and assess investment risks.
- Fraud Prevention: Detect anomalies in financial transactions to reduce fraud.
- Customer Onboarding: Simplify KYC processes with AI-powered identity verification and document processing.
eCommerce & Web Development
- Dynamic Pricing: Implement AI to adjust pricing based on market demand, competition, and customer behavior.
- Recommendation Systems: Drive sales with AI-powered personalized product suggestions.
- Fraud Detection: Secure transactions with AI-based fraud monitoring tools.
ERP (Enterprise Resource Planning)
- Predictive Analytics: AI can forecast demand, optimize inventory levels, and enhance production planning.
- Process Automation: Streamline repetitive tasks like invoice matching, payroll, and procurement using AI bots.
- Intelligent Insights: AI can uncover trends and anomalies in ERP data, helping in decision-making.
CRM (Customer Relationship Management)
- Personalized Customer Engagement: Use AI for tailored marketing campaigns and communication.
- Chatbots and Virtual Agents: Enhance customer support with 24/7 AI-driven assistance.
- Churn Prediction: Analyze customer behavior to identify and retain at-risk customers.
PIM (Product Information Management)
- Automated Content Enrichment: Use AI to auto-generate product descriptions, categorize items, and fill in missing data.
- Image Recognition: Analyze product images for quality, compliance, and feature extraction.
- SEO Optimization: Leverage AI to suggest keywords and improve product metadata for better search rankings.
BI (Business Intelligence)
- Advanced Analytics: Deploy AI for predictive and prescriptive insights, enabling proactive decision-making.
- Natural Language Querying: Allow non-technical users to interact with BI tools using simple language.
- Real-Time Monitoring: AI-driven dashboards can process and visualize real-time data streams for instant insights.
Automation with Microsoft Power Platform
Power BI
Power BI elevates analytics and reporting to new heights. Collect and visualize data through elegant, comprehensible reports that are easily shareable.
Power Apps
Build and design applications for specific organizational and business purposes. Transform ideas into customized applications with Power Apps.
Power Automate
Eliminate manual processes and boost productivity through automation with Power Automate.
Power Virtual Agents
Create intelligent chatbots with Power Virtual Agents to efficiently respond to customer inquiries.
Dataverse - a core component of Power Platform
Dataverse provides secure storage and maintenance of business data used by applications such as Microsoft Dynamics 365 and Power Platform.
Dataverse functions as a comprehensive database where you can store data from multiple sources. Key benefits of using Dataverse include:
- Simple administration – all data is stored securely in the cloud
- Enhanced security – data is stored safely with role-based access control for designated users
- Dynamics 365 data integration – all data from systems like Business Central is readily available in Dataverse and prepared for immediate use
