Resco Next 2025: 4 Game-Changing Takeaways for Field Service Leaders

From May 20-21, three of our colleagues from NORRIQ—Ka Lok, Hans, and Koen—joined the Resco Next 2025 conference in Valencia. This annual event is focused on Resco’s future vision on mobility within the Microsoft Business Applications platform, specifically designed for the needs of the field service mobile workforce. Discover key takeaways and how the NORRIQ - Resco partnership can escalate your field service workflow to a new level!

Resco Next 2025 in Valencia

At NORRIQ, we team up with Resco to create real benefits for field workers. Recognized as Resco Partner of the Year in 2023, we’re committed to enhancing field service workers. Attending Resco Next 2025 in Valencia provided us with a great opportunity to strengthen our partnership. We focus on product innovation, share customer success stories, and apply the newest Resco tools to make things genuinely better for our clients. Our collaboration consistently proves its worth by simplifying and strengthening field operations for our customers. 

Let’s dive into the exciting advancements from Resco Next 2025 and see how they’re designed to make our clients more efficient and reliable.

What’s New from Resco Next 2025:

1 | Gen. 2 Player: A New Era for Inspections and Service Checklists

Resco’s new Gen. 2 Player is a revamped mobile forms engine, offering faster load times and a sleek interface developed in React. With features like sliders, grouped questions, and table-style inputs, it makes inspections more intuitive, particularly on mobile. Plus, it integrates with the Microsoft Power Platform, letting field service teams share questionnaires with third-party users like contractors and customers.

2 | Enhanced Power Platform Integration with PCF Components

Resco’s PCF (PowerApps Component Framework) components are designed to enrich Power Platform applications. These include scheduling tools, data visualizations, and user-friendly controls, enabling our customers to create hybrid solutions that combine Power Apps with Resco’s expertise in field operations. It's important to note these components are for model-driven Power Apps and not Resco’s mobile apps.

3 | Resco AI Assistant 

With the new AI Assistant, Resco adds smart support into its products. Whether you're setting up rules in Woodford or need help out in the field, the AI Assistant provides quick answers from Resco Docs, Wiki, and Blogs.

4 | Better Application Lifecycle Management (ALM)

Resco is improving application management with new App Lifecycle Management (ALM) features. Now, Woodford projects can link to Azure DevOps Git repositories, easing version control and team collaboration. While full pipeline automation isn’t available yet, this is a crucial step towards integrating Resco configurations into enterprise-grade CI/CD workflows.

The NORRIQ + Resco Advantage: Adding Long-Term Value

Our collaboration with Resco is deeply aligned with what our customers truly need. This means we don’t just offer a mobile solution; we provide seasoned support that adapts and evolves as your business does. From field service and inspections to mobile data collection, we ensure your Resco setup is sturdy, updated, and customized to your workflows. We actively work with Resco to overcome platform challenges, propose improvements, and align innovations with real fieldwork scenarios.

This partnership is not just strategic; it’s practical, delivering solutions rooted in everyday challenges and adaptable to future changes. That’s the NORRIQ and Resco promise: a system that not only works today but continues to improve.

Want to know how NORRIQ can benefit your business? Reach out to our expert consultants for advice.