Femma optimizes membership and activity management
Women's organization Femma, a leading civil society organization with 32,000 members across 650 local groups, aimed to enhance the efficiency of its membership and activity management. To tackle this challenge, Femma chose to partner with NORRIQ and their tailor-made Membership Solution. Both parties are highly satisfied with the collaboration and the results already achieved.
NORRIQ’s Solution: efficient and user-friendly
NORRIQ implemented the Membership Solution on top of the existing Microsoft Dynamics environment, which provided Femma with a solid foundation. The first phase of the project focused on automating membership renewals. Renewal invitations are now automatically sent to the printer. During this phase, the portal for the 650 local groups was also developed and is now fully operational. Thanks to this portal, local Femma groups can easily manage their membership and activities themselves.
"As with any new system, there were some initial challenges, but everything is running smoothly now. Our colleagues are satisfied with the user-friendliness and the new features. Plus, we can now make small adjustments and automations ourselves." – Femma
Femma
A smooth collaboration
The collaboration between Femma and NORRIQ went exceptionally smoothly, partly thanks to Femma’s in-house knowledge of Microsoft Dynamics.
"We are very pleased with the collaboration, especially with our consultant Anthony. He quickly understands what we need and helps us view things from a different perspective. He thinks along with us to find what works best for our organization." – Femma
The used technologies
NORRIQ Member Accelerator
Power Pages
Power Apps
The key benefits for Femma
Industry-specific expertise for a seamless solution
NORRIQ’s in-depth business knowledge enabled Femma to implement a digital solution that perfectly meets their specific needs. This expertise led to a strategic approach, minimized risks, and facilitated smooth adoption within the organization.
Efficient digitization with Microsoft Power Platform
By leveraging the Microsoft Power Platform, Femma has automated and simplified its processes. This has resulted in increased productivity, improved data-driven insights, and a user-friendly work environment for all employees.
Seamless transition through targeted support
The transition to new systems and processes was greatly simplified through NORRIQ’s hands-on guidance. Thanks to proactive support and a thoughtful approach, Femma was able to maintain continuity of operations without disruption.
Future Plans: digital and flexible payments
Femma and NORRIQ are currently in the second phase of the project, which focuses on automating membership fee payments. Members will have the ability to view their membership status online and pay directly via email. For members who prefer to pay by post, a QR code will be added as a payment option.
Starting in 2025, Femma will offer its members several user-friendly payment options for membership renewals.
About Femma
Femma envisions a world where everyone feels free and finds balance between work, caregiving, and personal time. In their women’s networks, they challenge each other to consciously make time for leisure. They draw strength from their connections with themselves and with others.
Together, they critically examine the world, stand against injustice, and contribute to designing a new society. Femma stands for passion, connection, and decisiveness. These core values are reflected in the work of both volunteers and staff in everything they do.