Inspection companies
Streamline your inspection process and discover the benefits of mobile questionnaires and an app that also works offline, all built on Microsoft Dynamics 365.
Is your inspection process already digital?
Mobile inspections primarily involve performing asset checks at the customer's location. Ensuring that the right inspector can do their job as efficiently as possible is crucial for the inspection company, but also for maintaining customer retention. NORRIQ has the right expertise and products to tackle the main challenges that inspection companies face.
What are the challenges?
Planning
Inspectors often handle many small inspections in a single day, where the correct sequence is crucial to optimizing the KPI for inspections per day. Taking into account the inspector’s skills, customer location, opening hours, and more adds necessary complexity - a challenge we are happy to tackle with our customers.
Mobile work order
In today’s digital world, a mobile work order is essential. Making it usable offline, providing access to asset histories, capture photos and signatures - all of this is not so straightforward. NORRIQ offers the right applications to handle it all.
Complex questionnaires
The inspector’s most important task is completing questionnaires that need to be dynamically generated. Depending on the asset, its history, its characteristics, responses to previous questions, and more, the correct questions must be presented to the inspector. Resco Inspections provides the right solution for this need.
Reporting and invoicing
After the inspection, it is important to report and/or certify the findings to the customer. Optimizing cash flow by automating invoicing is also vital.. Both processes are extensively supported within NORRIQ's solution.
Why NORRIQ
Industry Knowledge
Over the years, NORRIQ has built up extensive experience with field service and inspection companies. Our consultants understand the culture and challenges like no one else. Our expertise enables us to provide solutions that are both technically advanced and perfectly aligned with your specific business processes.
Resco
Resco is a well-established name when it comes to mobile solutions, offline functionality, and intuitive tools in the field service world. As a result of their long-standing partnership, NORRIQ and Resco have developed an extensive customer base.
Advanced Products
With Microsoft Dynamics 365 as the foundation, NORRIQ delivers a complete solution. Planning, mobile work orders, complex questionnaires, and more can all be efficiently managed with NORRIQ’s solution.
Peace of Mind
NORRIQ not only implements solutions for inspection companies, but also provides continued support, so our clients can focus on their core activities. From first-line support to maintaining your questionnaires, NORRIQ is here to help.
Jimmy Desmedt, V-Force Product OwnerV-Force Product Owner
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