Microsofts Dynamic 365 Business Central
Streamline your business operations and drive growth with Microsoft Dynamics 365 Business Central.
Platforms & Services
With Microsoft solutions, NORRIQ simplifies and elevates your business operations.
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Microsoft Dynamics 365 Sales
Accelerate Your Sales Success
Unlock the potential of your sales team with Microsoft Dynamics 365 Sales, a comprehensive solution designed to enhance your sales processes and drive growth. Built with cutting-edge artificial intelligence and data analytics, Dynamics 365 Sales empowers your organization to foster more meaningful relationships, maximize productivity, and close deals faster.
Why choose Dynamics 365 Sales?
Microsoft Dynamics 365 Sales not only enhances your sales processes but also adapts to your unique business needs. It's a scalable solution that grows with your business, supported by Microsoft's robust security and compliance frameworks.
Experience the power of intelligent selling with Dynamics 365 Sales. Empower your sales team to achieve more, fostering growth and driving success in a competitive marketplace.
Key Features
- Lead and Opportunity Management: Seamlessly track sales leads and nurture them through the pipeline with efficient opportunity management tools. Prioritize leads based on AI-driven insights to focus on prospects with the highest potential.
- Customer Insights and Engagement: Gain a 360-degree view of your customers with integrated data sources and analytics. Tailor your engagement strategies with personalized communication that resonates with your audience, leveraging deep customer insights.
- Sales Productivity Tools: Enhance productivity with a suite of tools that integrate seamlessly with Office 365, enabling your team to work smarter, not harder. Collaborate effectively using Microsoft Teams and streamline workflows with Outlook integration.
- Sales Forecasting: Make informed decisions with advanced forecasting features. Dynamics 365 Sales provides real-time data and predictive analytics, helping you manage pipelines more effectively and anticipate future sales performance.
- Mobile Accessibility: Stay connected and productive wherever you are. With mobile access, your sales team can manage customer relationships and close deals on the go, ensuring that opportunities aren't missed.
Microsoft Dynamics 365 Marketing
Boost Your Marketing ROI
Unlock the power of personalized marketing with Microsoft Dynamics 365 Marketing, an advanced cloud-based marketing automation platform designed to enhance your customer engagement strategy. With Dynamics 365 Marketing, you gain the tools and insights needed to create rich customer experiences that connect and resonate.
Why choose Dynamics 365 Marketing?
Empower your marketing teams with the tools they need to innovate and engage effectively. By harnessing the power of Microsoft Dynamics 365 Marketing, you can turn insights into action, improving customer loyalty and driving growth.
Key Features
- Seamless Customer Journeys: Craft multi-channel campaigns that effortlessly guide your customers from awareness to purchase. Utilize drag-and-drop journey design tools to create personalized, automated workflows tailored to each customer segment.
- Rich Insights and Analytics: Make data-driven decisions with built-in analytics tools. Track campaign performance, customer interactions, and ROI to refine your strategy and achieve better outcomes.
- AI-Driven Personalization: Leverage AI capabilities to deliver content and recommendations that your customers actually want, increasing engagement and conversions.
- Event Management: Host and manage in-person or digital events with ease. Create a seamless experience from registration to follow-up, ensuring your events drive substantial brand value.
- Integration Capabilities: Enhance productivity with seamless integration across the Microsoft ecosystem, including Dynamics 365 Sales, Power BI, and Microsoft Teams. Connect third-party applications for a completely cohesive marketing solution.
Microsoft Dynamics 365 Customer Service
Empower Your Support Team
Deliver outstanding customer experiences with Microsoft Dynamics 365 Customer Service, a powerful and intuitive solution that transforms customer support into a strategic advantage. Enhance your service operations with intelligent tools designed to increase customer satisfaction and foster lasting relationships.
Why choose Dynamics 365 Customer Service?
Microsoft Dynamics 365 Customer Service not only elevates your customer support operations but also adapts to your business's unique needs. It's a scalable, secure solution backed by Microsoft’s trusted frameworks, ensuring your data remains protected while allowing you to focus on what matters most: your customers.
Key Features
- Unified Customer View: Access a comprehensive view of each customer's journey with integrated data across various channels. Empower agents with the insights they need to provide personalized and efficient service every time.
- Omni-channel Engagement: Meet your customers where they are with seamless service across multiple channels including phone, email, chat, and social media. Ensure consistent, high-quality interactions and resolve issues faster with a unified platform.
- Intelligent Case Management: Streamline case management processes with AI-driven insights and automation tools. Assign cases intelligently and resolve customer inquiries more efficiently with guided processes and contextual information.
- Knowledge Management: Equip your team with the right information at the right time. Dynamics 365 provides a robust knowledge base that helps agents quickly find solutions, improving first contact resolution rates.
- Self-Service Portals: Empower customers to find answers independently with customizable self-service portals. Reduce agent workloads and enhance customer satisfaction by making it easy for users to access information and resolve issues on their own.
- AI-Driven Insights: Leverage advanced analytics and AI to gain actionable insights into customer behavior, service trends, and operational performance, enabling you to make data-driven improvements and optimize service strategies.
Microsoft Dynamics 365 Field Service
Deliver Exceptional On-Site Service
Optimize your field operations and deliver exceptional on-site service experiences with Microsoft Dynamics 365 Field Service. This comprehensive solution empowers your organization to efficiently manage resources, proactively address issues, and exceed customer expectations through intelligent and connected field service management.
Why choose Dynamics 365 Field Service?
Microsoft Dynamics 365 Field Service offers a flexible, scalable solution tailored to meet the evolving demands of your field operations. Supported by Microsoft's robust security and compliance standards, it ensures your business data remains secure while enhancing service delivery.
Key Features
- Smart Scheduling and Dispatching: Optimize resource allocation with AI-driven scheduling tools that ensure the right technician, with the right skills, arrives at the right location. Reduce travel time and increase your service efficiency with intelligent routing and dispatching.
- Proactive Maintenance: Minimize downtime and extend asset life with predictive maintenance capabilities. Dynamics 365 Field Service integrates IoT sensors and machine learning to anticipate potential issues and address them before they become critical.
- Mobile Accessibility: Equip your field technicians with a powerful mobile app that provides real-time information, work order updates, and customer details. Enhance productivity with on-the-go access to everything needed to complete their tasks effectively.
- Customer Engagement: Keep customers informed and engaged with automated notifications and real-time updates. Provide transparency from appointment confirmations to technician arrival times, ensuring a seamless service experience.
- Integrated Inventory Management: Ensure that your technicians always have the parts they need by managing inventory effectively. Streamline the replenishment process to reduce delays and avoid stockouts.
- Comprehensive Analytics: Make informed business decisions with insights from extensive reporting and analytics features. Monitor performance metrics, customer satisfaction, and operational efficiency to continuously improve your field service operations.
Microsoft Dynamics 365 Business Central
Connect and Optimize Business Functions
Streamline your business operations and drive growth with Microsoft Dynamics 365 Business Central, an all-in-one business management solution which seamlessly unite finance, sales, service, and operations to improve efficiency and make informed decisions with confidence.
Why choose Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is a scalable, cloud-based solution that grows with your business. Easily adaptable to your unique needs, it ensures seamless integration with other Microsoft applications such as Office 365. Benefit from Microsoft's trusted security and compliance frameworks, giving you peace of mind while focusing on running your business.
Key Features
- Comprehensive Financial Management: Gain control over your financials with powerful tools that help automate accounting processes, manage cash flow, and ensure regulatory compliance. Enhance financial accuracy with real-time insights and robust reporting capabilities.
- Streamlined Supply Chain: Optimize your supply chain from procurement to fulfilment with integrated inventory management. Improve vendor collaboration, automate reordering processes, and ensure timely delivery of products to your customers.
- Integrated Sales and Service: Boost customer satisfaction and sales performance by connecting your sales and service teams. Manage customer relationships effectively with a 360-degree view and improve service response times with an integrated CRM solution.
- Project Management: Deliver successful projects on time and within budget using comprehensive project management tools. Monitor progress with real-time data, allocate resources efficiently, and track expenses seamlessly.
- Manufacturing Solutions: Drive manufacturing excellence with Dynamics 365 Business Central’s robust manufacturing capabilities. From production planning to capacity management, enhance every aspect of your production processes.
- Business Intelligence and Reporting: Make smarter decisions with built-in business intelligence and analytics. Customize reports and dashboards to gain valuable insights into your business performance and trends.
Microsoft Power Platform
Transform Your Business Vision into Reality
Unlock the potential of your business with Microsoft Power Platform, a comprehensive suite of tools designed to empower everyone in your organization to innovate and address business challenges efficiently. By integrating analytics, app development, automation, virtual agents, and web solutions, Microsoft Power Platform enhances agility and boosts productivity.
Benefits of Microsoft Power Platform
- Empower Your Team: Enable employees at all levels to leverage technology for innovation and process improvement, regardless of their technical expertise.
- Seamless Integration: Enhance collaboration and connectivity with seamless integration across Microsoft 365, Azure, Dynamics 365, and a wide range of third-party applications.
- Security and Compliance: Depend on advanced Microsoft security features to ensure that your data and processes are protected and compliant with industry standards.
- Scalability and Flexibility: Adapt quickly to evolving business needs with a scalable platform that grows with your organization, allowing you to seize new opportunities.
Why choose Microsoft Power Platform?
Microsoft Power Platform empowers you to harness the full potential of your data and technology. Streamline processes, create innovative solutions, engage with users through dynamic web experiences, and drive better business outcomes with this all-encompassing platform.
Key Features
- Power BI: Transform your data into insightful, shareable visuals with Power BI. Empower decision-making with real-time analytics and interactive dashboards that provide a comprehensive view of your business performance.
- Power Apps: Rapidly innovate with custom apps using Power Apps. Build tailored applications without extensive coding, enabling employees across your organization to solve unique business challenges effectively.
- Power Automate: Streamline your workflows and automate repetitive tasks with Power Automate. Connect your apps and services to create efficient processes, enhancing productivity and reducing errors.
- Power Virtual Agents: Elevate your customer service with chatbots developed via Power Virtual Agents. Allow anyone on your team to build sophisticated bots using a no-code interface, enhancing customer interactions and support capabilities.
- Power Pages: Create and manage secure, data-driven websites with Power Pages. Design engaging web experiences that integrate with your business data and provide valuable interactions for customers, partners, and employees with ease.
Microsoft Power BI
Make Smarter Decisions
Transform your data into powerful insights with Microsoft Power BI, the leading business intelligence tool that empowers you to make data-driven decisions with confidence. Offering both simplicity and sophistication, Power BI allows organizations of all sizes to visualize and share data seamlessly.
Benefits of Microsoft Power BI
- Empower Decision-Makers: Provide your team with easy-to-understand reports and dashboards that enhance data literacy and decision-making capabilities.
- Self-Service BI: Enable users at all levels of your organization to create their own reports and dashboards without requiring deep technical expertise. Foster a culture of analytics-driven innovation.
- Scalability: Whether you're handling small datasets or large volumes of data, Power BI scales with your needs, ensuring performance and reliability.
- Collaboration: Share insights effortlessly with teams and stakeholders. Embed reports within your organization’s apps and websites or integrate with Microsoft Teams for enhanced collaboration.
Why choose Microsoft Power BI?
Microsoft Power BI empowers your organization to turn raw data into actionable insights. Visualize trends, identify opportunities, and drive business success by leveraging the full capabilities of this cutting-edge analytics tool.
Key Features
- Data Visualization: Create stunning, interactive reports and dashboards that bring your data to life. Utilize a wide array of visualizations to explore your data in new and meaningful ways.
- Real-Time Analytics: Stay on top of your business metrics with real-time data updates. Monitor key performance indicators (KPIs) and gain instant insights through dynamic dashboards.
- Seamless Integration: Connect Power BI with hundreds of data sources, including Microsoft Excel, Dynamics 365, Azure, and popular third-party services. Ensure data consistency and accessibility across all platforms.
- Natural Language Query: Get answers faster with natural language queries. Ask questions in plain English and let Power BI instantly generate visuals and insights tailored to your queries.
- Enterprise-Level Security: Protect your data with robust, enterprise-grade security features. Control access, monitor usage, and implement advanced security protocols to safeguard sensitive information.
Trusted ERP Capabilities
Many organizations around the world continue to rely on Microsoft Dynamics NAV for its robust capabilities and proven performance in managing their business operations. As a trusted enterprise resource planning (ERP) solution, Dynamics NAV has supported businesses in streamlining financial management, supply chain operations, and more.
Continued Success with Dynamics NAV
For businesses that have built their operations around Dynamics NAV, we understand the importance of maintaining, supporting, and enhancing this dependable platform. Whether you need to fine-tune your system or extend its functionalities, our expert team is here to support your current solution.
- Dedicated Support and Maintenance: Our team provides comprehensive support to ensure your Dynamics NAV system runs smoothly. From troubleshooting to routine maintenance, we're dedicated to helping you achieve operational excellence.
- Custom Extensions and Integrations: Enhance your current system with custom extensions and seamless integrations. Tailor Dynamics NAV to meet your evolving business needs and leverage the latest technologies to stay competitive.
- User Training and Empowerment: Equip your team with the knowledge and skills needed to maximize the benefits of Dynamics NAV. We offer tailored training programs that help your workforce use the system effectively and with confidence.
Whether you choose to enhance your existing Dynamics NAV solution or explore the opportunities of Business Central, we're here to support your journey.
Considering an Upgrade?
While Dynamics NAV continues to deliver value, many organizations are looking toward the future with Microsoft Dynamics 365 Business Central. As the next generation of cloud-based ERP solutions, Business Central offers:
- Enhanced Functionality: Access advanced features, modern interfaces, and seamless integration with the Microsoft ecosystem, including Power Platform and Office 365.
- Cloud Benefits: Experience increased flexibility, automatic updates, and robust security features with a cloud-based solution designed for modern business.
- Scalability and Innovation: Business Central adapts to your growing needs, providing the agility to innovate and expand without disruptions.
Your Partner in Transition
Deciding to transition from Dynamics NAV to Business Central is a significant step, and we're here to guide you through the process. We offer:
- Evaluations and Planning: We'll assess your current system and business requirements to develop a strategic transition plan that meets your goals.
- Smooth Transition Services: Our experienced team ensures a seamless migration with minimal disruption to your business operations.
- Ongoing Support: Beyond migration, we're committed to supporting your team and optimizing your new Business Central environment.
NORRIQ Care
With NORRIQ Care, we provide not just solutions but comprehensive support for your business. Even after your project is completed, you can continue to rely on our full support.
Experience peace of mind and optimal performance combined. Choose NORRIQ Care for the reliable support your business needs—support you can truly expect from a trusted partner.